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January 11, 2010

George Acock’s Calendar

Filed under: General, Uncategorized — Alan @ 3:18 pm

image1

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Pages from George Acock’s desktop calendar series.

For the second year in a row, a lovely little calendar has shown up at my office, sent to me by our good friend, George Acock, who is an architect.

George’s firm, Acock Associates Architects in Columbus Ohio, designed a new home for a client of ours a few years ago. Acock Associates is a full service architectural firm specializing in custom high end residential as well as commercial and institutional projects. George came to Tanglewood Conservatories searching for a company to design and build the custom conservatory that the owner of the property had envisioned being attached to the new kitchen.

The owners, the general contractor and George visited Nancy and I at Tanglewood to “kick our tires” and to plan the new room. Over the course of the next year, Tanglewood designed, fabricated, installed the room and became friends.

In addition to being a very talented architect, George it turns out, is also an excellent painter who has a very unique way of sharing his exquisite works with friends and associates.

Each year, George and his wife travel someplace interesting for a vacation and George paints watercolor scenes of the notable buildings and landscapes he finds there. Upon his return, he prints the images on small cards that fit into a CD jewel case along with a calendar of each month and sends them out as New Years presents. The plastic CD case folds back and becomes a stand that all the cards sit in and as each month passes, the cards are rotated. Very clever and very beautiful.

Two years ago, George and his wife traveled to Tuscany and last year to Puerto Rico. So I was not surprised when the little gem showed up but I was taken by the quality of the images. George paints with an expressive touch that draws one deeply in.

He has some of his watercolors from years past on his website that I’d like to recommend to everyone. The images are in the Gallery section of his company’s website.
http://www.acock.com/Gallery/tabid/83/Default.aspx

Alan

January 4, 2010

Hot Rods and Conservatories?

Filed under: General, Insights, Uncategorized — Alan @ 9:52 am

hot rod

What do Hot Rods and conservatories have in common?

One of our shop guys brought this magazine article to my attention recently. He is an avid owner and builder of Hot Rods, souped up classic stock cars, and he reads the magazines on breaks and lunch.

cover

I’ve been aware of the resurgence of interest in both great classic conservatories and great classic cars but I’ve never connected them before.

Both of these have a home in my heart. As a youngster, I like many boys my age, loved cars. The freedom of having your own car – at a time when not every kid had a car, was intoxicating. Most of us could not afford anything very nice or very new so we had to learn how to take an old clunker and fix it up into a really sweet rod. We’d swap out the engines and trans to get something with more power, add a hood scoop and a custom paint job, cool wheels and we’d be set to show it off.

It was a terrific creative outlet. Before I knew anything about “creating art”, the cars and bikes that I built myself, were my pieces of art. Their creation required the same sensitivity that any designer exercises. I also learned to use my own hands to make things and to discipline myself so that I could accomplish some really big projects which took a lot of time.

Later in life, when my interest turned to conservatories and building a company, many of the skills and lessons I learned applied.

The great classic conservatories were also an inspiration to me as we set about figuring out how to create Tanglewood’s buildings. I loved the sense of novelty and the creativity that their builders evidently had. After all, back in the nineteenth century, conservatories were a new building type and it was up to the architects and builders of the time to figure out how to create such fantastic structures.

They had use of the new technology of the Industrial Revolution which made iron, steel and large pieces of glass available and their ability to devise structural systems and express them as architectural designs was limited only by their imagination.

I realized however, as I set about essentially the same task 100 years later, that times had changed. No longer, for example, were custom made parts such as cast iron widely available at low cost. Modern building systems, themselves highly standardized (think 2 x 4’s and 4 x 8 sheets), render it impossible to create the kind of conservatory I wanted. I tried in the beginning but could not come close to the look of the beloved “old ones”.

Often, people come to us looking for just a glass roof system to go onto standard construction walls. I always feel that an opportunity to create a really great room has been missed. Usually it is the result of budget constraints.

Now however, I find ourselves in the midst of another Industrial Revolution. It seems to me that for years, the systems that developed to achieve the efficiencies of mass production and led to standardization, have forced everyone to build basically the same stuff. There are lot’s of different ways to arrange all those standardized pieces (windows, bricks, pieces of steel, plywood), into varying shaped buildings but if you’re limited to using these standardized pieces, it’s very difficult to invent something really new.

With the arrival in the last ten years of relatively inexpensive CNC (computer-operated) machinery, the equation has been changed and short runs of highly custom items are feasible again – maybe for the first time in 100 years. It might have been Henry Ford who put an end to it last time and we’ve been thinking that more and more standardization is best ever since!

I think the reason people love conservatories is just because they are so unique, so different from every other room in their house. By placing the classic car in front of the conservatory, the author makes a great point. It’s not just that interest has been rekindled in many things that embody classic design but the creative inventiveness and ingenuity of the guy customizing the car is akin to the creative inventiveness and ingenuity embodied in these great old conservatory buildings.

I’d take it a step further and say that the creative inventive spirit behind the car and the conservatory is also behind our company as well.

The author says of the cars’ creator, a man named Alex Test: “…his passion has always been custom work. As far back as he can recall, he has had the urge to modify. His “mad scientist” mentality hasn’t stopped yet.”

I read that and thought of our work here at Tanglewood Conservatories.

By the way, the conservatory is in Detroit.

Alan

December 5, 2009

Some Thoughts on Building a Team

Filed under: General, Insights, Uncategorized — Alan @ 5:29 pm

The thought occurred to me as I was recently reading, that most books are like skeletons in the graveyard. The flash of creative life that was genesis of the work (if there was any to begin with) is long gone and only the words, empty of that force, remain.

Words seem to mean something entirely different for each person. Sometimes I’m reminded of that Sunday school story of the Tower of Babel, (if I remember it correctly), where they were trying to build a tower up to heaven until God made them all speak in different languages at which time their work came to an immediate halt.

It seems that we are all still speaking in different languages even though we are using the exact same words – and we don’t normally realize it, and we get really upset with other people when they don’t agree with us!

It’s not surprising that there is so much discord in the world, if you look at it from this perspective.

One of the most important things we are working on here at Tanglewood is communication. The perspective that we have focused on is that of personality types. It seems that compounding the “language barrier”, (or maybe being part of it), is the difference in how each of us relate to the world based on our particular personality type. No matter which personality typing system that you use, the basic concept is the same.

It seems that people “see” and relate to the world around them through the particular color of their own “glasses”. We all come to the world pre-programmed in this way both by our heredity (nature) and our upbringing (nurture). Each personality typing system seeks build some sort of classification system that groups certain traits together and hopefully helps us understand and make some sense out of our similarities and differences.

The aim, I think is, if we can understand more objectively what and who we are and what and who others are, we might have a better chance (on a good day!) of communicating more effectively and less destructively.

One other thing about all this that I recently noticed is about working together in a group. It seemed to me that my own particular way of being connected to the world (my personality type) offers me up both a potential benefit as well as a trap. If I can learn what my strengths are, what I can rely on in myself to get right in a situation, I have a valuable, powerful asset. But, unless I can also see where my blind spots are, what do I continually, almost by nature, miss in situations, I will forever go round in circles.

This is where the study of personality types might be of some assistance, since if I can identify with a particular “type”, then I might be able to benefit from a more objective view of myself. I would guess that the best of systems would also come with some tools in addition,to help one build on ones strengths and mitigate one’s weaknesses.

If I can gain some degree of objectivity, then I might actually be able to “listen” more objectively to other people and find a benefit in their alternate perspective on a situation.

At Tanglewood, we are working in just this way to be able to build a team in which people understand the limitations of their own perspective and value the perspective of others. If we can do this, our team can become infinitely stronger and more effective because we have the potential to see an issue from many more points of view than just our own personal limited one (no matter how great it is).

We have seen breakthroughs here as a result of this process and continue to push forward building a truly great, world class company, and learning something about ourselves in the process.

Well, I didn’t really mean to talk about this when I started writing today, but there it is! I’ll get to the other stuff later.

Alan

November 15, 2009

Painted Dome of “Enchanted Estate” Library

Filed under: Uncategorized — Alan @ 11:31 am

One of my favorite spaces in the “Enchanted Estate” house (that I mentioned last time) is this amazing circular library. It is a two story space ringed with beautiful mahogany bookcases with a domed ceiling. There is an intricate iron balcony at the second level that is supported by beautiful cast iron columns and a cast iron balustrade. The patterned steel floor panels of the balcony give the space an old-world industrial feel which contrasts with the rich natural woodwork. The floor panels were made from large steel plates using a CNC (computer controlled) laser which cut the decorative patterns.

The picture is of John Kiernan’s painting for the ceiling. John said that the owners were interested in creating a scene that would portray something of American history and the great American spirit of discovery. Something that reminded her of the books she had read as a child.

John says of the piece: “My vision was to give it the feel of the face of a grandfather clock with a gilded compass rose.”
It is adorned with detailed images that include Native Americans, Galileo, Christopher Columbus, and the Wright Brothers. The painting even incorporates a night sky with constellation patterns illuminated by fiber-optic lighting, identical to the same night the homeowners were married. “It was amazing to see their faces as the mural progressed,” he recalls. “The most exciting time was when the scaffold was removed and the ceiling was able to be viewed in its entirety.”
For more on John’s work and the decoration of ceilings in general, take a look at the Washington Spaces article: http://www.washingtonspaces.com/2008/3/articles/above-and-beyond

Another friend, artist Jan Kirsh, is showing some of her amazing “fruit and vegetable” sculptures in the garden of the Inn at 202 Dover in Easton, Maryland during the Waterfowl Festival week (beginning November 12th).

Jan’s work is pretty amazing, not at all what I would imagine when thinking of sculptures of fruit and vegetables. When I was an art student, I made paintings and sculptures of bowls of fruit, but Jan’s are completely different. Some are realistic renditions at larger than life-scale, others creative interpretations- all with a subtle sensual quality – completely unexpected for a leek! If you can get over to see her display, you will not be disappointed.

You can see more of Jan’s work at: www.jankirshstudio.com

November 7, 2009

An Enchanting Estate

Filed under: Uncategorized — Alan @ 2:31 pm

The most recent issue of Washington Space magazine features an article on a home that Tanglewood Conservatories designed and built a beautiful greenhouse conservatory for:
A Riverfront House That Has it All, Including ‘The Best Basement on the Planet’

Read more: http://www.washingtonspaces.com/2009/6/articles/an-enchanting-estate#ixzz0WCQbrsU9

I was alerted to the magazine article by our friend John Kiernan, owner of Blue Line Studios and accomplished muralist. He sent me an email with a link to the article also advertising his services this way:

“You know that the holidays are fast approaching, so a room makeover would be a good way to finally pull off that unexpected surprise. Please visit www.kiernanart.com for a last minute gift idea”

John’s work is exemplary and has been on display around the world. I can’t think of a better holiday gift surprise idea – except maybe a beautiful Tanglewood conservatory!

We first met John while working on this project. John was commissioned by the owners to paint the ceiling of a fantastic two-story circular library with an extraordinary narrative scene while Tanglewood of course was commissioned to design and build the greenhouse conservatory.

It is a pretty cool house with lots and lots of unbelievable stuff. They have a story on the basement which is one of the most incredible “basements” I’ve seen. “This basement is awesome – an enormous playground for children of all ages. For starters, it includes a regulation-size two-lane bowling alley…”

The recent article on the estate that can be viewed online at: http://www.washingtonspaces.com/2009/6/articles/an-enchanting-estate#ixzz0WCSXkmbz

You can see the greenhouse to the right of the main house in the picture at the beginning of the article.

Alan

October 30, 2009

Lean and Green

Filed under: Uncategorized — Alan @ 12:07 pm

I’ve been asked to participate next April in a panel discussion at the Woodworking Industry Conference in Monterey California. The program is entitled “Green User’s Forum, Simple Steps To Take To Go $Green”. The discussion will be moderated by Dr. Michael Galiazzo, Director of the Regional Manufacturing Institute (www.rmi……com) and along with myself and Dr. Galiazzo, David Beachley President of Beachley Furniture Company and Greg Moores Vice President of DEWALT Construction Engineering will share the podium.

In my experience, it is difficult for most small companies to make significant progress towards becoming greener. We have enough of a challenge just to keep the doors open, the product going out and the money coming in, especially in tough economic times. However, at Tanglewood, we’ve discovered that “going Green goes hand-in-hand with going Lean.”

What I mean by this is that if looked at from the right perspective, “green” initiatives can actually be major contributors to higher levels of efficiency in a company and increases to the bottom line. Oftentimes, we think of green initiatives as costing more money in the short term but yielding some long term or greater benefit in the larger picture. An example of this might be the recycling and re-use of our scrap wood into material that can be used in new product.

This is actually quite labor intensive and costs much more than using virgin material but we understand that the resources of the world are finite and we must do our part to utilize them in the least wasteful manner. If we were a larger company, we could purchase specialized equipment that would automate much of the process and bring down the costs however most small companies (and by far most companies out there are “small businesses”) cannot justify the expense of something like this.

In the big picture however, the recycled material is actually stronger and more stable than the virgin product so there is a bit of an advantage there to offset the higher cost. If we looked at the picture close enough and spent enough time, we might be able to verify this with real numbers. Right now however, we are content to just “know” that we are doing the right thing.

Another opportunity to combine Lean with Green is through our use of technology. For example, for years we’ve put our construction documents on sheets of paper and passed out multiple copies to everyone on our shop floor and in our office. This is not only expensive (uses lots and lots of paper) and very wasteful, but it is difficult to keep all those sets of drawings up to date with changes that one person or another might be making to the job.

The solution of having electronic copies instead of paper copies avoids wasting a huge amount of paper, eliminates the need for all the printing from ink to electricity AND makes it much easier to keep everyone updated on changes which could affect them and the job. Instead of having to have someone run around the company collecting and updating paper and hopefully not missing any copies, the electronic update is done instantaneously and everyone is always working off the same pages. A nice win-win situation. Green and Lean.

I will be presenting examples of Tanglewood Conservatories’ efforts to become a greener and more environmentally friendly company at the conference and in my blog in the future.

Here’s the blurb on the conference session in case anyone is interested in attending.

“Going $Green means cost savings, increased profits and less impact on the environment. Over the past two years, The Regional Manufacturing Institute of Maryland brought together leaders of business, education government, labor and the community at large to talk and learn about Going $Green. The results were surprising. In this presentation you will find out what companies are doing to be more sustainable and why. Increased sales, decreased costs, employee involvement, supply chain value, and corporate responsibility will be discussed. You will learn about the Lean To Green initiative of the Technology and Innovation in Manufacturing and Engineering (TIME) Center, a National Science Foundation sponsored initiative through the Community College of Baltimore County. EPA programs, like the Green Suppliers Network will be discussed. Specific ways your company can save money by Going $Green will be presented. Most important, this session will call on the audience to respond to questions about Going $Green and to engage in discussion, questions and information sharing.”

The 2010 Woodworking Industry Conference will be held this year at the Monterey Hyatt Regency Resort & Spa in Monterey California April 22- 24th 2010.

Alan

October 24, 2009

Millbrook

Filed under: Uncategorized — admin @ 8:02 pm

A few weeks ago we were invited to participate in a Home Show hosted by the prestigious firm of Crisp Architects. The firm is located in the town of Millbrook – the Hudson Valley region of upstate NY.

We had never visited this part of the country and were eager to meet our colleagues and tour the region. We were immediately struck by the beauty of the landscape and the vast amount of craftsmen directly and indirectly involved with Crisp specializing in historic renovation, custom home design and “accessory buildings” as they call them which are stand alone guest houses and pool houses.

Many of these projects utilize the expertise of Tanglewood Conservatories. We are often commissioned outside of the firm to act as catalyst in achieving many of these special design requests at various stages of the project.

We develop partnerships and design collaboration with firms such as Crisp in order to execute design elements that Tanglewood is uniquely equipped to handle. This is something we are being asked to do more and more of.

Many clients that may want the feel of a conservatory or greenhouse but unable to financially support such a project – are opting for a scaled down version such as a glass shingled roof addition, copper domed roof or cupola, stained glass windows, detailed copper finials… Perhaps a historic structure in need of an attached or unattached green house designed to replicate the historic elements of the main home. These are projects well suited for Tanglewood Conservatories’ craftsmen.

At the show we met with a wealth of experts in landscape design, solar alternatives, geo-termal technology, millworkers, traditional artisans and were in awe of the multitude of talent in such a quaint historic village but also with the beauty of the scenery. Rolling farm land with horses abound, historic stone houses, polo fields, charming restaurants and shops.

We viewed the work of local artist Anthony Henneberg a bird painter from Zimbabwe who has chosen the area as his new home for it’s bucolic attributes and vast array of bird specimens, we wandered around Mashomack Polo Club and even did a little wine tasting and antiquing! Special thanks to our friends at Crisp Architects for introducing us to such a beautiful little village – Millbrook is a must see!

October 13, 2009

We’re doing a great job!

Filed under: Uncategorized — Alan @ 5:31 pm

We get a lot of people telling us that we’ve done a great job, but since we take very good care of each and every one of our customers, naturally we’re happy, but not surprised when they tell us how happy they are with our customer service.

But a recent thank you note surprised us because it came not from a satisfied homeowner, but the owner of a company we rented some equipment from.

Jeff Chipetine, president of ABC Rental wrote: “Thanks for the chance to work with your exceptional crew. The people with whom I had primary contact, were skilled, well spoken and just terrific!”

“They reflect well on you and on Tanglewood Conservatories.” This came on a handwritten card via snailmail from a guy we rented some scaffolding and a skytrack lull for a couple of weeks from!

We appreciate the compliment and also recognize that Jeff is doing right by taking care of his customers as well.

Another note we got this week was from someone we built a conservatory for some fifteen years ago. He had a small leak in the roof and being the do-it-yourself type, climbed up on a ladder and squirted some caulk into what seemed to be the troublesome spot.

When that didn’t fix the problem, he called and spoke to me. I immediately remembered him, as I do most of our customers, and I asked him to send some pictures of the leaky spot on the inside and the outside of the room to help me diagnose the situation.

When I saw the pictures, it was very clear to me that though he had correctly identified the place where the leak was coming from, the sealant was not adhering adequately to the aluminum and glass. I suspected that he was using the “dimestore” variety of silicone sealant which would account for his lack of success.

I suggested that he strip the area in question of all the old built up caulk he had put on, clean the surfaces with denatured alcohol and use the special glazing sealant that I would send him.

Two weeks later and I received the following note:

“We have had two heavy rains since I caulked with the caulking you sent. There was no leak confirming that you are a genius.” I still have the American Airlines magazine containing your ad if you want it although you probably have several copies.” “Thanks for your help.” Bill

I know that we aren’t perfect, in fact we make more mistakes than I’d like anyone to know, but I’ve always believed that the measure of a company (and a person) is not what they do when everything is going well, but what they do when things aren’t going so well.

That is why we are so obsessive about taking care of our customers even when it costs us dearly or it isn’t so clear that the responsibility for a problem is ours.

Alan

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