"For
talented craftspeople, these are dream projects
destined for some of the world's most beautiful
homes."
"Sometimes
I think we must be nuts!," says Alan Stein.
With each conservatory design tailored to
its client's site, imagination and architecture,
Tanglewood 'throws away the mold' everyday.
Active communication between all team members
is now a Tanglewood Conservatories tradition. "Tanglewood's
support staff is the glue that holds the operation
together," says Stein. "We have draftsmen
producing plans, coordinators scheduling and
tracking every step of the process and specialists
who stay in close contact with each of our
clients." Stein explains it this way: "Every
person at Tanglewood needs to understand
how the whole process works, and
what has to happen on each conservatory
until it leaves here. It's the only
way they can function effectively
and know what to do."
Building
a custom conservatory design is somewhat akin
to building an airplane on your production
floor – only Tanglewood never repeats
the same design twice.
Like their
creative counterparts in California's Silicon
Valley, Tanglewood's people usually show
up for work in jeans. The atmosphere is just
as informal. Stein observes, "There
is no ho-hum sense of routine here." His
leadership style is respectful, engaging
and collaborative. "That means we need
the dedication and cooperation of every team
member doing their best to pull it off. This
deserves my respect..."
"We live on the quality
of our work and the high level of customer
care we provide," says Stein.
When
you call Tanglewood, you just may find
yourself on the phone with Nancy Virts.
Tanglewood’s Co-Founder and current
COO, Nancy has worn many hats during the
company's growth: client orientation, project
coordination, field service, customer service. "With
10 years experience in corporate management," says
Stein, "I knew I had a find in Nancy.
The company would not be what it is without
her dedication and generosity." A
talented, professional craftsperson in
her own right, Nancy is an accomplished
fiber artist.
"Galaxy" Quilt
by Nancy Virts, Tanglewood Co-Founder